Here are two books that can change the course of your success rate in interacting with others. The quality of your life comes out of the quality of your dialogues and conversations. It also can help you make it safe to talk about almost anything.
These books are the real deals. Read. Underline and learn.
Crucial Confrontations – Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler ISBN 0-07-144652-4
Crucial Conversations – Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler ISBN 0-07-140194-6